Hi Dan. Thanks again for your question and please don't worry. You certainly do not have to apologize for asking questions. While I am unaware of a way to lock down internet access to your computer like that, you would... (More)
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Hi Dan. Thanks again for your question. This seems to be very similar to another question you recently asked. I'll share some of the same information from my previous answer. While some folks do indeed find it necessary we don't... (More)
Hi Dan. Thanks for your question. While some folks do indeed find it necessary we don't usually recommend blocking Google as you will run into the issues that you are describing. Blocking Google also blocks Google Services like Gmail, Google... (More)
Hi Dan. Thanks for your question. By default, Covenant Eyes® isn't going to block a shopping site that isn't explicitly pornographic in nature. As a result, combatting shopping sites would take some work on the part of you or your... (More)
Hello Walker. Thanks for your question. The mobile background data section is meant to show highly mature domains in apps other than the Covenant Eyes® app on an iOS device. We will flag any domains that are detected as highly... (More)
Thanks for your question Walker. I have a few clarifying questions for you. First, do you know how many devices your Ally actually has the service installed on? Is 4 too many? Is 1 not enough? Also, how often do... (More)
Hello Josh. Thank you so much for your question. While there are a few VPNs out there that can cause issues with us, NordVPN is generally not one of them. In order to test the device's compatibility with the Covenant... (More)
That is a great question Phil. It would depend on what you mean by new free resources. We do have a blog that is updated fairly regularly. We also offer free Ebooks. While these are not updated as frequently as... (More)
Thanks for the great question Chance. At this time there aren't any plans to release a Dark Mode in the near future for the Covenant Eyes® iOS browser. However, that is a really good idea and I'll be passing your... (More)
The short answer – the screen.
The long answer – when Covenant Eyes is installed on a computer, phone, or tablet, it captures random screen shots. It doesn’t matter if the image on the screen comes from YouTube, from... (More)
Covenant Eyes has established a safe way for you to test the Filter service. Go to covenanteyesfilter.com15. That site is blocked on all settings of our Filter.
The Filter is working properly if you are using a Filtered username,... (More)
When the ‘No Internet Access’ Globe icon appears in the system tray, it is usually due to an issue in the Windows operating system. Use the steps below to check your system.
- Open a web browser and go to www.msftconnecttest.com/connecttest.txt... (More)7
In order to uninstall Covenant Eyes from a Windows computer, you will need an uninstall code.
Who is authorized to get an uninstall code?
Account Administrators6 can always generate uninstall codes. Adult members (who have not had uninstall permissions removed... (More)
Refreshing on Windows
To access the Covenant Eyes icon, open the Hidden Icons by clicking the white arrow (^) symbol in the lower, right-hand corner of the screen. Next, click on the Covenant Eyes icon. Then select “Refresh Covenant Eyes.”
You may need to uninstall Covenant Eyes. Please note that uninstalling Covenant Eyes does not cancel your account. If you wish to cancel your account, please contact Member Care5.
Generating an Uninstall Code
In order to remove Covenant Eyes,... (More)
Profiles on a computer are like having several offices in one building. Each person has a key to their own office and they can personalize their space. On a computer, each person has a password for their profile and can... (More)
If, while using Covenant Eyes for Windows, you find yourself unable to get online, here are a few questions you can answer to identify the problem and get back to browsing:
Are you connected to WiFi or ethernet?
Look in... (More)
On most Windows computers, you will find Covenant Eyes in the Hidden Icons area. Click the white, up-pointing arrow (^) to view the Hidden Icons. Hovering over the blue, Covenant Eyes icon will reveal the username which is signed in.... (More)
Begin by signing into your online account7 with your Covenant Eyes username and password. From the Menu, select “Downloads.” You will automatically be shown the download that matches your computer’s operating system. The latest version is compatible with Windows 7,... (More)
The streaming wars are underway! Disney+, Hulu, Netflix, and so on – everyone is trying to get a “piece of the pie”! However, to protect their copyrighted material, streaming services do one of the following:
- when screen casting is being... (More)