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9 followers

8 questions

1 post

Hi Bryce,

Thank you for reaching out! There are a few different reasons why the filter may not be working correctly: if there was a recent Covenant Eyes® or Mac update, it’s possible something could have went wrong with those.... (More)

Hello Mike. I'm sorry to hear about the issue you are experiencing on those Macs but I do appreciate the specificity with which you described it. After speaking with my developers they suggested opening a Terminal window and running this:... (More)

Hello Eric,

Thanks for the question! You are correct. We no longer have the ability to set up blocked times with Screen Accountability™. I can definitely pass this suggestion along to our developers to see if this is something we... (More)

Thanks for your question Walker. I have a few clarifying questions for you. First, do you know how many devices your Ally actually has the service installed on? Is 4 too many? Is 1 not enough? Also, how often do... (More)