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Mac®
CE kills all internet on Mac Montery. I've tried changing the Kernel security to allow system extensions, disabling ... - not even ping and traceroute work.
Sydney WMember Care Agent
Answered last month

Hi Bob,

Thank you for reaching out! I can help with this situation:

  • Are you using a filtering service? Review our list of incompatible filter services15 and make changes if necessary.
  • Are you using an antivirus program? Review our list... (More)
Answer
Mac®
CE kills all internet on Mac Montery. I've tried changing the Kernel security to allow system extensions, disabling ... - not even ping and traceroute work.
Daniel M
Member Care Agent
Answered last month

Hello Bob.

Thanks for your question. I'm sorry to hear about that connection issue. It must be very frustrating. It sounds like you are already performing a lot of the basic troubleshooting and testing that I would normally recommend. That... (More)

3 comments
Answer
Mac®
does CE on the mac just use regular safari? bc it won’t let me open the actual app, just wondering and wanting to know if it still captures screen shot while i’m on safari
Daniel M
Member Care Agent
Answered 4 months ago

Hello Skyler.

Thanks for your question. The Covenant Eyes app only functions as a browser on the iOS platform. For all other devices - including the Mac - Covenant Eyes is simply a program that runs in the background. There... (More)

Answer
Mac®
CE screen capture on Mac OS Monterey 12.0.1 appears to cause the current window to lose focus. Anyone else experiencing this?
Sydney WMember Care Agent
Answered 7 months ago

Hi, Nick!

Thanks for posting! To my knowledge, this isn't a bug with the newest version of Covenant Eyes for Mac®. Please uninstall Covenant Eyes40 and reinstall the latest version39 to verify that this issue is due to Covenant Eyes.... (More)