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Posts related to the Covenant Eyes app for iPhone®

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iPhone®
I cannot use mobile data when the VPN is active on my iPhone. If I click refresh in the covenant eyes app, I get about ... the data). Its driving me crazy.
Daniel M
Member Care Agent
Answered 2 months ago

Hello Stephen.

Thanks for your question. I'm sorry to hear about that issue on iOS that you are experiencing. There are a few different variables that can affect that on an iPhone. First, how long has this been happening on... (More)

2 comments
Answer
iPhone®
My latest report of my iPhone says "No Screenshots Taken We detected activity on this device, but no screenshots were ... that. How do I resolve this issue?
Daniel M
Member Care Agent
Answered 2 months ago

Hello Kevin.

Thanks for your question and I'm sorry for that frustration regarding the lack of screenshots. After speaking with my other techs they recommended a few different courses of action. First, let's have you tap on 'Switch User' on... (More)

5 comments
Jason Givens

Liked by Jason Givens

Answer
iPhone®
Does anyone have issues with airprint when the CE VPN is running? Since we got our new new office network running I ... issue that's dictated by corporate IT.
Daniel M
Member Care Agent
Answered 3 months ago

Hello Jason.

Thanks for your question and I'm sorry to hear about that issue. After speaking with some of my fellow techs we weren't able to replicate that issue. They are able to use airprint from their iPhone with Covenant... (More)