Skip to main content
Question
Windows
Asked a question 2 months ago

My internet keeps cutting out and I'm getting an error that says DNS_PROBE_FINISHED_BAD_CONFIG on google, is there a fix to this?

Where am I?

In Covenant Eyes you can ask and answer questions and share your experience with others!

Hi Wyatt! 
 

Thank you for reaching out to us here in our forum. Here are some steps to try:

  1. Restart your computer. I know this is a simple step, but it's important.
  2. Upgrade to Covenant Eyes version 9.1.37. If you need assistance checking your version number and upgrading, read our support article.10 [If you're already using version 9.1.37, skip to step #3.]
  3. If you still receive the DNS error after upgrading Covenant Eyes, see if there is a conflicting program or system blocking Covenant Eyes. To see a list of conflicting programs, read Why can't I get online on Windows?13
  4. If you still cannot get online and are getting the DNS error, please contact our Member Care Team via phone, email, or online chat6.

I hope this helps, 
Syd