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Asked a question 8 months ago

My computer is asking for login and password on pop up window. Don’t know either, never did that before: created a new account just now and I am not getting any email that I can confirm to set it up. Not in junk mail either.

Where am I?

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Hello Graham. 

Thanks for you question. I'm sorry to hear about that login issue. Part of creating an account is setting up a username and password so there wouldn't be any additional email to set them up. If you forgot your username and/or password, you can retrieve them via email. 

Refer to this article for instructions: How do I reset my username and password if I forgot them?47

Additionally, you can always call in to our Member Care Team. They'll be happy to locate your account, confirm your username, and if need be reset your password. They can be reached at 989-720-8000. 

Thank you and have a great day.