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Windows
Daniel M
Member Care Agent
Asked a question 2 months ago

How do I uninstall Covenant Eyes on Windows?

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In Covenant Eyes you can ask and answer questions and share your experience with others!

You may need to uninstall Covenant Eyes. Please note that uninstalling Covenant Eyes does not cancel your account. If you wish to cancel your account, please contact Member Care5.

Generating an Uninstall Code

In order to remove Covenant Eyes, you will need an uninstall code. Your Covenant Eyes ally will receive an email letting them know that you have generated an uninstall code. This code is only good for the day it was generated.

In your online account5, find and click “Uninstall” in the Menu that is on the left side of the screen. Select which user needs the uninstall code. You will then receive your uninstall code. Make sure to write down the code or print the page – you’ll need it in a minute.

If you cannot generate an uninstall code, your Account Administrator might not have given you the ability to uninstall9. If that’s the case, you will need to contact your Account Administrator for an uninstall code. 

Uninstalling Covenant Eyes for Windows 10

  1. Right-click the Windows Start button that is in the lower, left-hand corner. In the pop-up menu that appears, select “Apps and Features.”
  2. A list of all the programs will appear. Locate and select Covenant Eyes, then click the “Uninstall” button (A).
  3. A small pop-up screen will appear, click the “Uninstall” button (B) inside the pop-up.
    *Once you click the second ‘Uninstall’ (B) your screen will “blank out” so your computer can ask, “Do you to want allow this app to make changes to your device?” That’s normal behavior on a Windows computer, just click “Yes” and continue.
  4. You will see the blue InstallShield Wizard setting up (preparing) the uninstaller. 
  5. On the next screen you will enter the day’s uninstall code and click “Next.” 
  6. When the uninstall is complete, Covenant Eyes will prompt you to restart your computer. Close any other programs you have running and save any work, then click “Finish” to restart it. Covenant Eyes is now off of your computer. 

Uninstalling Covenant Eyes for Windows 8

  1. From the Start Home screen, open your charm bar and click the search icon.
  2. Type into the search bar “Programs and Features.”
  3. A list of all the programs you have installed will appear. Locate and double-click on Covenant Eyes.
  4. You will be asked if you allow this program to make changes. Click “Yes,” then enter your uninstall code on the next screen. Click “Next.”
  5. When the uninstall is complete, Covenant Eyes will then prompt you to restart your computer. Close any other programs you have running and save any work, then click “OK.” Covenant Eyes is now off your computer. 

Uninstalling Covenant Eyes for Windows Vista or 7

  1. Open up the Control Panel. You can get to this through your Start Menu. Click on the “Uninstall Programs” button. 
  2. A list of all the programs you have installed will pop up. Locate and double-click on Covenant Eyes.
  3. You will be asked if you want to allow this program to make changes. Click “Yes,” then enter your uninstall code on the next screen. Click “Next.”
  4. Covenant Eyes will then prompt you to restart your computer. Close any other programs you have running and save any work, then click “OK.” Covenant Eyes is now off your computer. 

Uninstalling Covenant Eyes for Windows XP or previous

  1. Click once on the “Start” button, typically in the lower-left corner of your screen.
  2. In the “Start” menu, please click once on “Control Panel.” 
  3. In the “Control Panel,” double-click on “Add or Remove Programs.” 
  4. Once the “Add or Remove Programs” list fills in, click once on “Covenant Eyes,” and then click either “Change/Remove” or “Remove.”
  5. The next window will ask you to verify, “Do you allow this program to make changes?” Click “Yes,” then enter your uninstall code on the next screen. Click “Next.”
  6. Once uninstalled, Covenant Eyes will then prompt you to restart your computer. Close any other programs you have running and save any work, then click “OK.” Covenant Eyes is now off your computer.