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Asked a question 7 months ago

CE is not sending reports to my ally or the report says no activity

Where am I?

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Jeff,

Thanks for reaching out to us! I'm sorry that you're experiencing this with your reports. The reports not being sent to your ally and the report not having activity on it are different things. Let's see if we can try to narrow down which one it is. Is your ally not getting an emailed report from us or are they getting the reported emailed but there are no screenshots and it says that there is activity missing?
 

If it's the latter, saying that that there is activity missing, I would suggest checking out this support article which talks about why the report could say that: https://www.covenanteyes.com/support-articles/activity-missing-screen-accountability-reports/80

Hopefully this helps!

Andy