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Question
Asked a question 13 days ago

Can't login forgot username

Where am I?

In Covenant Eyes you can ask and answer questions and share your experience with others!

Hello Stephen.

I'm sorry to hear about that. In order to retrieve you username you will want to follow these instructions. 

  1. On any device you have internet access on, go to my.covenanteyes.com32.
  2. From the Sign in page, tap “Forgot username?”
  3. Type in your email address into the Email field and then press the “Recover username” button. You’ll receive a confirmation message that says Email sent!
  4. Go to your email inbox and look for an email from Covenant Eyes with the subject line Username Requested. Open the email and your username will be visible.

You can also always chat with us on the website or call in to our Member Care Team at 989-720-8000. They'll be happy to locate your account, verify you, and confirm your username. 

Thank you and have a great day Stephen.