Skip to main content

Windows
Windows

This a place to post questions, concerns, or discussions about Covenant EyesŽ on your Windows devices.  

Definitions:
Concept
Category
Question Type
Company
Product

Answer
Windows
Uninstalling CE, I get a dialog box titled 'Setup Needs the Next Disk' with the message 'Please insert disk 1 that contains the file data2.cab.' Help!
Daniel M
Member Care Agent
Answered last month

Hello Tim. Thank you for your question and I am sorry for the error you are receiving when trying to uninstall. Typically we only see that particular error with older versions of the software. My first recommendation to you would... (More)

2 comments
Answer
Windows
Hi, unfortunately, only the hostname (example.com) can be blocked with Custom Website List. A more detailed distinction ... blocked? Thank you for your answer!
Sydney WMember Care Agent
Answered 4 months ago

Hi Simeon!

Thanks for reaching out to us here in the forum! So the short answer to your question is that specific pages or videos cannot be blocked using the Custom Website List. 23Covenant Eyes blocks according the root of... (More)

2 comments
Answer
Windows
This is fairly technical question. Can CE be used in conjunction with a Pi-hole server (https://pi-hole.net/)? This ... DNS server somewhere on the Internet?
Andy R
Member Care Agent
Answered 4 months ago

I appreciate your question and your goal! The answer is (as you probably suspected), it depends. You'll notice the nuance in these details.

  • On Mac, when Covenant EyesÂŽ chooses to not block a domain, the Mac client respects the device’s... (More)
Answer
Windows
What does Covenant Eyes monitor?
Daniel M
Member Care Agent
Answered 6 months ago

The short answer – the screen.

The long answer – when Covenant Eyes is installed on a computer, phone, or tablet, it captures random screen shots. It doesn’t matter if the image on the screen comes from YouTube, from... (More)