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Mac®
Mac®

Post your questions, concerns, or general thoughts and discussions about Covenant Eyes on Mac here.  

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Mac®
Good morning! I use CE on a MacBook Air. Every so often when I turn it on, I have to re-login to my covenant eyes ... and how I can avoid it? Thanks!
Daniel M
Member Care Agent
Answered 7 days ago

Hello Matthew.

Thanks for your question and I'm sorry to hear that you are experiencing that issue. How frequently is that issue occurring? Does it occur after any updates to either the Mac OS or the Covenant Eyes software installed?... (More)

Answer
Mac®
I'm unable to access the Apple developer API endpoints, for some reason. Why would that be the case? I've confirmed that ...
Daniel M
Member Care Agent
Answered last month

Hello Joe.

Thanks for your question and I'm sorry you are experiencing this issue. I'm honestly not sure why they would be blocked. They certainly shouldn't be. Also does it happen on every device that Covenant Eyes is installed on... (More)

Answer
Mac®
CE kills all internet on Mac Montery. I've tried changing the Kernel security to allow system extensions, disabling ... - not even ping and traceroute work.
Sydney WMember Care Agent
Answered 3 months ago

Hi Bob,

Thank you for reaching out! I can help with this situation:

  • Are you using a filtering service? Review our list of incompatible filter services28 and make changes if necessary.
  • Are you using an antivirus program? Review our list... (More)
Answer
Mac®
CE kills all internet on Mac Montery. I've tried changing the Kernel security to allow system extensions, disabling ... - not even ping and traceroute work.
Daniel M
Member Care Agent
Answered 3 months ago

Hello Bob.

Thanks for your question. I'm sorry to hear about that connection issue. It must be very frustrating. It sounds like you are already performing a lot of the basic troubleshooting and testing that I would normally recommend. That... (More)

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