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Mac®
Mac®

Post your questions, concerns, or general thoughts and discussions about Covenant Eyes on Mac here.  

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Mac®
The ability to cut off internet access at a set time of day/night seems to have been dropped from the CE update. Is there still a way to do this?
Andy R
Member Care Agent
Answered 16 days ago

Hello Eric,

Thanks for the question! You are correct. We no longer have the ability to set up blocked times with Screen Accountability™. I can definitely pass this suggestion along to our developers to see if this is something we... (More)

1 comment
Eric

Liked by Eric

Answer
iPhone®Mac®
I am an ally and on the report email the list of "Devices" is constantly changing from 4 devices to 1 device and ... has been tampered with or deleted?
Daniel M
Member Care Agent
Answered 23 days ago

Thanks for your question Walker. I have a few clarifying questions for you. First, do you know how many devices your Ally actually has the service installed on? Is 4 too many? Is 1 not enough? Also, how often do... (More)

4 comments
Answer
Mac® Filtering
I notice that SafeSearch is enabled and the Filter Explicit Content option is selected whenever I navigate to Google, ... get around this hole in the filtering?
Sydney WMember Care Agent
Answered last month

Hi Brandon,

Thanks for posting! Our filter on Mac is device-wide. This means we should enforce SafeSearch across all browsers, regardless if you're in a Private Window. If SafeSearch is not working in a Private Window, check what version... (More)

Brandon Sinanan

Liked by Brandon Sinanan

Answer
Mac®
I'm getting this error on my Mac after installing Covenant Eyes: "Error M061: System Extension Requires Authorization." How do I fix this?
Sydney WMember Care Agent
Answered 2 months ago

To resolve this error message on your Mac, follow these steps:

  1. Select the apple icon in the top, left-hand corner of your screen
  2. Select "System Preferences" from the menu
  3. Select the "Security & Privacy" icon from the System Preferences window... (More)