Windows Administrative Commands Bypassing Covenant Eyes

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  • Problem
  • Updated 8 months ago

Some time ago, I had a friend create an administrative account on my computer to recover files. We were trying to fix my computer and in the process he had to set this account up so that I could recover files. This is not a Covenant eyes administrative account. This is a Windows Administrative Account. Up to this point, I thought it has been compatible with covenant eyes. But yesterday, I noticed that the windows administrative commands can bypass covenant eyes and can access the internet unfiltered. Since I did not create the administrative account, I do not know how to remove it. I am also afraid to remove it because I do not know what removing it will do to my computer.  I can, however, set a password on the account. Will this solve the problem? Or is covenant eyes not installed correctly on my computer?  
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Casey

  • 6 Posts
  • 2 Reply Likes

Posted 8 months ago

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Syd, Official Rep

  • 58 Posts
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Casey,
     Thank you for using Covenant Eyes and desiring online integrity. It sounds like your friend helped you create an Administrator Windows profile which has certain integral tools that are tied to being an Administrator. I would suggest calling into our Customer Service department to discuss more accurately exactly what tools you are using to bypass Covenant Eyes. 
    Covenant Eyes Customer Service is open Monday-Friday from 8am-11:45pm EST and Saturdays from 10am-5:45pm EST. At your convince, please give our team a call so we can get a better understanding of what exactly is taking place.

Best Regards,

Syd
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Casey

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Thanks. Thankfully it has not caused problems. I just do not like having a back door.  I will call during the hours listed.