Wifi only provides internet connectivity on home network

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  • Updated 1 week ago
I don’t know for certain that this is a CE problem, but as I’m troubleshooting elsewhere I figured I should at least investigate the possibility. I have a laptop running Windows 10 with CE installed and it works fine via Ethernet or wifi at my home, always has.

But in three separate locations—at work, at a friend’s house on their wifi, and at a rental home on vacation—I can’t get internet access via wifi (Ethernet wasn’t an option in these locations).

I can see and connect to the wifi, in the case of work this does involve acknowledging the connection on a corporate login screen, and in all three of those locations I have approximately one minute of internet connectivity when I first connect to the wifi. It’s just long enough for the tabs I had open in Chrome to update. And then the internet just sort of dies for me.

The wifi stays connected as far as Windows can tell, but every attempt to load a page just times out, services like Dropbox disconnect, etc. I have an iPad running CE with the VPN that can connect to all of these same networks, though I don’t know if that’s useful information.

If this had only happened at work I would’ve assumed some kind of VPN conflict, but now that it’s happened in two other residential situations I’m really puzzled.

Has anyone seen behavior like this?
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Chris

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Posted 1 week ago

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Steel

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Forum ate my response. Ugh.

Try an http site to ensure it's not HSTS/ cert pinning.
Also try pinging a local network resource to see if your local connections are affected.
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Mark Donovan, Quality Assurance Analyst

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Let me start off with a couple of simple questions:

What version of Covenant Eyes is installed on your computer, Chris?
Are you an accountability-only or accountability and filtering user?
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Chris

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Hey everyone, thanks for the responses. Since my first post I was able to try the obvious and uninstall CE to rule it out as the cause of my problems, and sure enough, I have the same problem even without Covenant Eyes installed. Safe to say whatever my PC’s problems are, they’re NOT CE related. I probably should’ve checked that first, but I was impatient and trying to troubleshoot on my own before my accountability partner got back to me so I could explain the situation with him.

Thanks for your help.
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Mark Donovan, Quality Assurance Analyst

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You're welcome, Chris. Glad to hear we're not the source of the issue. Good luck chasing down another solution!