Why is 'Dynamic Analysis' blocking my coding research?

  • 1
  • Problem
  • Updated 2 weeks ago

            
                
                    
                        
Covenant Eyes has blocked
https://duckduckgo.com/?q=best+way+to+analyze+video+using+python&t=ffab                            


This page was blocked due to your current filter configuration.
Please click “Back” on your browser to navigate to a different web page. 
Talk to your Filter Guardian if you would like access to this page in the future.
I am the Filter Guardian and would like to authorize this page.
                            

                             

                                    
                                    
                

Detailed Block Reason: Dynamic Analysis




This is a problem. I frequently run into this whenever I'm researching code-related ways to solve problems. Please disable this type of thing in future releases. 
Also, please help; I'm being impeded from doing work.
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Steel

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  • Super frustrated

Posted 4 months ago

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Steel

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Steel

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Also, it's not uncommon that I login to my computer, and whatever page was last loaded on my browser has been replaced with CE blocking *Google hangouts* due to `Dynamic Analysis`... this is not good.
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Mark Donovan, Quality Assurance Analyst

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Hello Steel! The forums are, unfortunately, not the right place to resolve a rating issue. To get this issue fixed, what you need to do is generate a report for yourself in your account, find the searches that were blocked on your report, click on them, and select the option to request a rating change. From there, you can view what the content was rated at and ask a rating team associate to change that rating so that in the future it will be scored at a lower level. Here's a helpful link to assist you in doing that if my directions were unclear: http://www.covenanteyes.com/support-articles/how-do-i-submit-a-report-question-or-a-rating-change-re...

Without knowing the sensitivity of your FSL (filter sensitivity level), or what's in your block list, I can't fully elaborate on why those sites were blocked for you, but the dynamic analysis reason tells me that our algorithm looked up the duckduckgo.com site and the search request and determined that it was outside of your filter sensitivity level-probably wrongly, but if your filter is set extremely low it's not outside the realm of possibility that we really do consider that to be content that is unacceptable at your filtering level, and you may need to have a conversation with your filter guardian about raising the sensitivity level of your filter.

Let me know if you can't get that resolved with our ratings team! Sorry about the interruption of your work.
(Edited)
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Steel

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Thanks, I've submitted those requests.
Is this the proper way to handle what I believe to be an inappropriate blocking in the future?
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Mark Donovan, Quality Assurance Analyst

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Yes! Our ratings team members can get more information from submitting requests in that format versus a thread like this: they can review the url in question in-depth, the platform it came from (filtering is similar but not exactly the same across different platforms), the timeframe it was accessed (in case something may have changed in our algorithm since then), and other things that help them to determine the cause of the issue and the appropriate solution.
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Steel

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So I'm betting that the timeframe bit has been coming into play ... when I resume my work after the laptop has been suspended (or slept), I usually get some blocks immediately. Is there a way to submit this to your team? I believe it is a legit bug.
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Mark Donovan, Quality Assurance Analyst

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Hm. Let me consult with the QA Analyst for the Mac team and see if she's heard of a strain of issues like this and if there are any recently developed versions that may address it. If we don't have anything to address that then what our developers will likely need for you to do is activate debug logging within our software, replicate the blocking issue, and run a file to collect those logs as well as some system information to help them pinpoint and address the issue.
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Steel

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Okay. I'll see if I can reliably replicate the issue with a known set of actions...
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Mark Donovan, Quality Assurance Analyst

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As long as it replicates reliably enough that you can reproduce it at some point in time, there's a way you can flag a specific timeframe so that our developers can pinpoint where the issue occurred. Don't worry too much about replicating it with 100% reproducibility!
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Mark Donovan, Quality Assurance Analyst

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Okay! She hasn't been seeing issues similar to yours coming in. So, what I'd like to do is ask you a few preliminary questions, and go from there.

1. What version of the Mac OS are you seeing this issue on?
2. What version of Covenant Eyes do you have installed?
3. Is there a specific browser this issue is occurring within?
4. What is your Filter Sensitivity Level set to and what sites are in your block list?
(Edited)
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Steel

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@Mark Donovan; My apologies - this totally slipped the list.

1. 10.11.6
2. v2.9.1 (0209.01.97)
3. I use Firefox (61.0.2)
4. I believe the setting is "Mature"

... although at the time I originally reported this, the CE and FF versions were probably older.

I'm still seeing this problem with Dynamic Analysis - there is something going severely sideways with that function.
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Mark Donovan, Quality Assurance Analyst

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Hello again Steel! Actually, since we last spoke, there have been some developments in our software on Mac that will probably benefit you. We noticed that some of our older extensions were inappropriately blocking sites that they shouldn't-occasionally even to the extent of blocking websites for accountability-only users.

It might well be that this is the root cause of the issue you've been seeing. Thank fully, our devlopers have already fixed that issue in v. 2.10.0. Please navigate to our beta page and try installing this version, and let me know if the issue appears resolved or not. The page is https://covenanteyes.com/myaccount/pages/macbeta, and it will require you to sign in via your username and password.

If it resolves your issue you should be fine to remain on that version (it should become the default download soon enough), but if not please update this thread again and I'll continue trying to help troubleshoot and determine the source of your issue.