When CE alerts to the time block, it floods my computer with pop-ups.

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  • Problem
  • Updated 5 years ago
  • Acknowledged
I have a daily time block on my CE filter for midnight to 8.  When midnight rolls around and CE alerts me, it floods my computer with multiple pop-ups about the time block.  It seems that during the blocked time, every instance of the computer trying to access the internet, CE produces a pop-up without regard to any previous pop-ups.  It would be nice if there were a fix for this.
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jinxmchue

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Posted 6 years ago

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John, Official Rep

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Hey,

That sounds really frustrating. Sorry to hear that this is happening for you. I will forward this on to our development team and have them take a look to see what a solution for this looks like.

 Do you happen to know what version of Covenant Eyes you are running? It would also help to know what version of Windows is on your machine.

In the meantime, as a temporary measure when it comes time for the time limits to be enacted, if you disconnect your computer from the network it will remove those pop ups. I realize that this is not ideal, but for the interim it should at least provide some solace from the constant pop ups.

Thanks for taking the time to post this

- John
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jinxmchue

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Thanks, John.  I have the most current non-beta version (was having problems with the beta time filter blocking access outside of the selected times) and we have Windows 7 Home Premium.

I have been logging out of CE when the problem happens and that stops the multiple pop-ups.
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John, Official Rep

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Thanks for the follow up, we really appreciate it. 

I will let you know if/when we make some progress on this.

Thanks

- John
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Tom Khazoyan

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I have a similar issue. I like to use programs (Freedom, AntiSocial, etc.) that give me timed restrictions on internet access or social media access. The Covenant Eyes program then pops up and tells me I have internet connectivity issues. It is maddening because it happens in meetings, presentations, when I'm recording screencasts, etc. Older versions did not do this. I can tell when CE is off just fine by the menu bar icon. 

I'm using Mac CE 2.3.1. It has only been in more recent versions that the obnoxious dialogue box has appeared. But it pops up constantly when I'm sitting public wi-fi locations like coffeehouses and my computer hasn't yet logged into their network. Just a constant pop-up until it finishes logging in. 

Please give us some option not to have these popups tell us what we already know. I'm off the internet; it's OK. 

Thanks. 
Tom
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Tom Khazoyan

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On another note - why do I have use a separate log-in to post here on the help forums? I'm already logged in to CE. Complicated. FWIW.
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Ryan Day

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Is there any progress on this? My Windows 8 laptop is flooded with popups (like a hundred a minute) and it takes over the computer.

I'm not using a web browser....

It won't stop until I go in airplane mode.