Urgent help needed by screen accountability user

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  • Problem
  • Updated 4 months ago
I am in a difficult situation right now and I believe covenant eyes may be able to help me. Although I was not too happy about having screen accountability installed on my mac by my mom, I am curious if it would be able to help me in this situation. I do school online, and wrote a large paper which was lost when I had an internet issue. I have searched far and wide for ways to recover it, but it is simply lost forever, unless I would be able to see a screenshot of my text taken by the screen accountability. That would be a prayer answered, as I spent hours on this paper and I really don't want to start all over again. Thank you for your time!

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Joshua Cano

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  • Incredibly sad because I lost so much work

Posted 4 months ago

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Syd, Official Rep

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Hi Joshua, 
    Thank you for posting! I'm sorry to hear that you lost your paper. Unfortunately, Covenant Eyes cannot help you retrieve your paper:

  1. To protect your privacy, all screenshots are downsized prior to being uploaded to our database. Downsizing all your captured images protects your sensitive data (bank account numbers, passwords, etc.). This ensures images with text on your report are not readable by your allies.

  2. Images mainly comprised of text score fairly low on our model. This means it's very unlikely an image of your paper would be highlighted on your report. Even if it was, the legibility and size of the text would be unreadable.

  3. Covenant Eyes doesn't retain captured screenshots on our database for long. All images in our database are irrevocably deleted after 30 days. Although some low-scoring images are deleted sooner.

Best Regards,

Syd

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Joshua Cano

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Thank you for your response!