Unfortunately covenant eyes has stopped

  • 1
  • Problem
  • Updated 10 months ago
Samsung Galaxy Tab 3. My Covenant Eyes app is crashing every 10-20 seconds. I have sent in quite a few reports, but no one has responded. This started with the last update. Please fix immediately or roll back the update. My tablet is useless now. I had a couple of errors on my LG G5 as well.
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Russ Smith

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  • frustrated and ignored

Posted 10 months ago

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Robert B, Official Rep

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Russ,

Sorry to hear about that and thank you for using this forum. Also, please know that the reports your mentioned go straight to the Development Team. That team will only respond directly to Android feedback under very specific circumstances. However, the information provided within them is helpful for ironing out problem scenarios like yours. That feedback is seen and appreciated!

There could be a few reasons for your experience. So please call our Customer Service Team at 877-479-1119. We'll be able to better address the situation that way.

Thanks again,

Robert