Trying to uninstall, but keep getting the error "installscript setup launcher unicode has stopped working

  • 3
  • Problem
  • Updated 2 years ago
Windows 10 not letting me uninstall. how do i fix this?
Or, maybe just fix my problem without reinstall?Every time I turn on my computer, it takes forever for me to able to go online, because covenant eyes just doesn't load, then it prompts me to send an error report, then it finally works.
I'm also having problems loading the css on certain websites, which might also be part of the general problem.
Photo of Rivka Neumann

Rivka Neumann

  • 5 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 3
Photo of Robert B

Robert B, Official Rep

  • 527 Posts
  • 49 Reply Likes

Thanks for posting and I apologize for the frustration you've run into. I've seen that a few times and the quickest way to take care of it is to call us at 877-479-1119. Any member of the Customer Service team can help you remove that version of Covenant Eyes and look at any other potential trouble spots.

If you want to try something on your own, then you could install the latest version (7.2.48) over the version you are using. But, since I don't know the actual source of the issue, that might not fully clear things up. Again, the fastest and most comprehensive help will come when you call Covenant Eyes.