time restriction

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  • Question
  • Updated 6 years ago
  • Answered

My Filter Guardian have limited my acces to internet
  1. from 8.5 pm to 3.am every day a week, 
  2. 0.5 hours / day
  3. 3.5 hours / week
I have refreshed my filter aplication on my windows 7 os laptop.

The 1. (on the list) is working but 2. and 3. are not.

Why?


Thank you for your help.
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Ionut Boghean

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  • 1 Reply Like

Posted 6 years ago

  • 1
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Davin G, Chief Operating Officer

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Hi Ionut,

The quick answer is that Covenant Eyes no longer supports daily and weekly time limits, but does support time-of-day blocking, as you've observed.

Read on for the longer explanation.

As for why we no longer support the daily/weekly time limit feature, we had only a small portion of our membership who used the feature, yet keeping it working in light of changes in operating systems and other technology was going to require extensive development work. With that in mind, we made the decision to stop supporting that feature so that we could focus on our core services.

We do have more members using our time-of-day blocking (i.e., item 1 on your list), and intend to continue supporting that feature.

And we do think that there may be great value to our members in the ability to limit the duration of use on a daily and even weekly basis, like you had been using. We'd like to bring that feature back eventually.

I am sorry that we had to cut back on some of the features you use!

If you and others would really like to see us bring back that feature, chime in and let us know. Hitting the "Me Too" button can help us gauge demand, and sharing how it would be valuable may help us design the feature so it suits you even better in the future.
Photo of Ionut Boghean

Ionut Boghean

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Thank you for the answer.
Is good to know what the explanation is and not think that there are some settings I cannot figure out.