The App: how do I get it working?

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  • Question
  • Updated 7 months ago
  • (Edited)
I downloaded the Covenant Eyes app for iPhone and I'm wondering how i get it working. I may have to reset my password because it's not working. But I'm worried because I don't know what I originally typed as my password. But basically I'm wondering: 1. Do I need to buy anything? 2. Is my profile on this website the same that I use to sign in to the app? Thank you everyone
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Branson Fredricks

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  • unsure

Posted 7 months ago

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Syd, Official Rep

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Hello Branson Fredricks,
    Thank you for using Covenant Eyes and posting on this forum. The username and password that you created upon sign-up is valid for the iOS app, as well as our website. If you forgot what your password is, click the link below to reset it:

https://covenanteyes.com/myaccount/signin/request-password

    Once you have signed into the Covenant Eyes app, which is a browser, meant to replace Safari, you may start browsing safely. For optimal protection, it would be wise to enable Restrictions (Apple's version of Parental Controls). The link below will instruct you on how to enable Restrictions:

http://www.covenanteyes.com/2016/07/25/how-to-use-parental-controls-on-the-iphone-ipad-and-ipod-touc...

If you have further questions, please feel free to call Covenant Eyes Customer Service. 

Best Regards,

Syd
Customer Service Representative
M-F 8:00am-11:45pm & Sat. 10:00am-5:45pm EST
(US) 989-720-800 (IN) 877-479-1119
(Edited)