• 1
  • Problem
  • Updated 1 year ago
I got a survey in my email for the iOS app and it asked if I used it and I said no, but I have no choice as I can’t cause it keeps closing out as soon as I open it. So I had to uninstall it off my iPhone. I told my husband DO NOT update to the new one due to that. So needless to say I can’t do the survey.
Photo of Sheri


  • 3 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Danny B.

Danny B., Official Rep

  • 14 Posts
  • 0 Reply Likes

Thank you for sharing this feedback. I am sorry for this issue, and assure you that we would like to assist you in ensuring the app is functioning correctly on your device. Please contact customer service at 877-479-1119 so that we may assist you getting the app functioning properly on your device.

Best regards,

Danny B.

Customer Service Representative

Covenant Eyes |

Find us on: Facebook | Twitter | YouTube

Monday–Friday 8:00a.m. to 11:45p.m. (EST)

Saturday 10:00 a.m. to 5:45 p.m. (EST)

Toll-free 1.877.479.1119

International +1.989.720.8000

We Bridge the Gap Between Technology and Relationships.TM