Steam Not Working With CE 8.1.7

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  • Updated 2 months ago
I have CE v8.1.7 installed my Windows 7 64-bit computer, alongside the latest release of Steam installed freshly from steampowered.com today. I have the same issue occur that I experienced before 8.1.7; Steam will update and then the client will crash. Any attempt to start the client back up causes it bring up the "Verifying installation..." window before crashing. Reinstalling Steam will cause the log in window to appear, and after I input my credentials, the window hangs for a while like it is attempting to connect to the server and then eventually disappears without opening the client.

After 8.1.7, I was able to start Steam once after restarting my computer, but I have not been able to repeat after subsequent restarts. It seems that there are still compatibility issues with Steam and CE. Not sure if there is anything I can change on my end to help. What other information can I provide to help with this?
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Travis

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Posted 2 months ago

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Robert B, Official Rep

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Travis,

Thanks for reaching out! I haven't heard of a compatibility issue between 8.1.7 and Steam. While anything is possible, it's not likely that CE is hampering the Steam client. The main focus of the CE client is capturing screen shots; the secondary focus is filtering out bad content. It is not concerned with downloads, installs, or other clients.

One CE thing is a long shot, but might be a factor: filtering. Have you tried running the Steam client while the CE filter is turned off? If that clears things up, please let us know.

Two non-CE things could be a factor in what you're dealing with:
  1. An aggressive antivirus program, or
  2. Malware.
If you do have an antivirus program, try uninstalling that and then run the Steam client.

If you don't have an antivirus program, let me recommend the free version of Malwarebytes. It should be able to find and remove malware that causes client and/or communication issues.

You probably already found this, but it looks like Steam has run into something similar before and they listed some things to check. I found this page on their site: https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

Best regards,

Robert
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Travis

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Robert, thanks for the follow-up. I mistakenly assumed it was lingering issues since that had been the cause for problems for me in the past. It appears the problem is on Steam's end. Thanks!