SSL Error each time I view an accountability report

  • 1
  • Problem
  • Updated 4 years ago
I am using Postbox email application on Mac. Ever since the accountability report changed, each time I open up the CE report, I get the following popup error:

An error occurred during a connection to

Cannot communicate securely with peer: no common encryption algorithm(s).

(Error code: ssl_error_no_cypher_overlap)
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Henry C

  • 3 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
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Annelise, Official Rep

  • 258 Posts
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Hello Henry!

I apologize for the delayed response and the problems you've been having. I have quick item I need to clarify before I go and ask our developers what could be going on. When you open the Report is it just the email that you're opening in the Postbox app or is the Report trying to open in a browser? 

When that get's clarified I'll be able to better find you a solution for the problem. Thank you for patience and I will get back with you soon!

Best regards,