Before I got covenant eyes skype and netflix was working perfectly. And now ever since I got it... it wont let me use it. It says its not connected but the wifi is perfectly fine and I did some tests as well. Is skype and Netflix blocked and if it is how do you unblock it?
Hi Aleena, Thanks for the post! In general, there aren't issues with Covenant Eyes and Netflix/Skype, however, your account specifics will make a difference in what you are and are not able to access. If you're a filter user, your filter must be set to at least Teen to be able to access these two things.
well for some reason it allowed it for a couple of days and now its blocking it again.... do you know the reason for it blocking and unblocking for no random reason... and its not because of a certain video its doing it on just www.youtube.com itself
Hi Aleena, With this kind of question, you'll get the best answer if you call into our customer service support. They're reachable by phone at 877-479-1119 from the US between the hours of 8am and midnight EST Monday - Friday. We'd need your account specifics to figure out what could be causing an interaction with the Covenant Eyes software.