Resetting App Lock Passcode

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  • Question
  • Updated 3 weeks ago
Is it possible to reset my app lock passcode on my phone? I have forgotten my passcode, and I need to use it now because for some reason - maybe due to a Play Store update this morning - nearly all my essential apps are automatically blocked with the passcode.
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Nathan Addai

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Posted 3 weeks ago

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Robert B, Official Rep

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Nathan,

I'm not sure if your case is due to Covenant Eyes® or not, but, at this point, your best bet is to simply uninstall and reinstall the Covenant Eyes® app.

If that is impossible, then please call us at 877-479-1119 for additional help.

Robert
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Robert B, Official Rep

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Nathan,

If calling is not a good option, the please go to our website and start a chat session.

When chat is available, this icon will be in the lower right-hand corner:



Robert