problems remoting into my work computuer

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  • Problem
  • Updated 3 years ago
I use GoToMyPC.com to remote into my work computer.  Every since installing covenant eyes on my Windows 10 machine there is serious lag with this program making working from home impossible.  Also, I have software from Verizon that allows texts to show up on my PC from from my mobile phone.  That does not work at all since installing CE.  I had used CE once before and this is why I stopped using it.  It made my productivity software stop working making my work PC useless.   Any suggestions?  I just installed CE within the last two weeks so it is the newest version.  I am using windows browser. 
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Steve Gloates

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Posted 3 years ago

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Annelise, Official Rep

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Hello Steve, 

Thank you for your post! I apologize for the difficulty you've been experiencing, I know it can be frustrating. One question I have is do you have filtering? If you do it is possible that there are pieces of both programs that are being blocked by our filter. Adjusting the filter settings through the My Account section of our website, www.covenanteyes.com, might be a viable solution.

Another solution would be installing our beta for Windows, version 7.3.8. This version has solved other software incompatibility issues that user's were experiencing with our current one. The beta version can also be found in the My Account section of our website. 

If you run into any issues or neither of these solutions resolve your issue please feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise