Problem CE doesn't seem to be logging in

  • 1
  • Problem
  • Updated 3 years ago
It say i have outstanding accounts but I'm on free period and it won't connect
Photo of Thomas Cundy

Thomas Cundy

  • 7 Posts
  • 0 Reply Likes
  • confused

Posted 3 years ago

  • 1
Photo of Annelise

Annelise, Official Rep

  • 258 Posts
  • 13 Reply Likes
Hello Thomas,

Thank you for contacting us! I took a look at your account and see that we did add the free time for you and there is no current balance. Are you still receiving that message or are you still having issues connecting? If you're still experiencing issues please feel free to contact our Customer Service at 989-720-8000 (for our international users only).

Best regards,