Opening up Apple Music links

  • 1
  • Idea
  • Updated 1 year ago
  • (Edited)
This is a feature request for CE on iOS to open up playlists in Apple Music. I notice that when I click on such a link it takes me to iTunes store then hangs.
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Chance

  • 170 Posts
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Posted 1 year ago

  • 1
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Syd, Official Rep

  • 155 Posts
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Chance,
    Thank you for posting. Covenant Eyes does not filter outside of our browser. We should not be interfering with iTunes or Apple Music. I would suggest deleting Covenant Eyes app from your device, and then seeing if the problem persists. If the issue persists, please comment back in this forum with an update.

Best Regards,

Syd
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Chance

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Hi Syd, Thanks for your reply. I may not have explained clearly. I can run Apple Music just fine; it's just a matter of opening the link from the browser. Typically CE is pretty good about opening up different types of links with the right program. For instance, if click on a link for the App Store, I get redirected to the app store. I just don't think Apple Playlists redirect the right way. 
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Syd, Official Rep

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Chance,
       Do you know the URL or domain that is trying to be re-directed from the Covenant Eyes browser? Also, do you use filtering?
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Syd, Official Rep

  • 155 Posts
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Chance,
     After talking with my Lead Teach, I would like to gather debug logs from your device. Can you please email me at: sydney.w@covenanteyes.com? Then I can email you some instructions for gathering/sending debug logs, so we can get this fixed.