Online Game Client unable to Log In

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  • Question
  • Updated 3 years ago
After getting a new computer I installed Covenant Eyes and then League of Legends v.7.8.

Unfortunately, while it installed and is running the launcher fine, I cannot seem to log in even after troubleshooting on the League of Legends website and checking firewalls so I suspect it might have to do with CovenantEyes blocking the client's capability of logging me in.

How do I adjust the settings of CovenantEyes so it allows all features of a program?
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Josh Simons

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Posted 3 years ago

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Annelise, Official Rep

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Hello Josh,

Thank you for the post and I apologize for the difficulties you've been experiencing with Covenant Eyes and League of Legends. If you have the filtering service through Covenant Eyes your Filter Guardian can adjust the settings through 'My Account ' on our website. They can also contact our Customer Service and we can assist them in adjusting the filter settings.

If you do not have the filtering service I would suggest contacting our Customer Service so we can further troubleshoot on your computer and get the two software playing nice with each other. We can be contacted at 877.479.1119.

Best regards,
Annelise