Onedrive store app broken

  • 1
  • Problem
  • Updated 9 months ago
Hi

The Onedrive store app has been broken for a very long time. It does not load and gives an error. OneDrive folder from explorer does work however. 

I am finding quite a few apps from the windows don't work with CE. I've previously had problems with messenger, age of empires, groove music, Facebook to name few. 

The problems have occurred over multiple versions of CE, insider builds and the latest official build of win 10.
The apps work upon a clean sys install but once Ce is installed they can break. Cortana notifications are also unreliable and slow.

I have no virus software installed.

G
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Gareth Chandler

  • 4 Posts
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Posted 9 months ago

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Annelise, Official Rep

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Hello Gareth, 

Thank you for your post and I apologize for the difficulties you've been experiencing, I know they can be frustrating. A few versions ago our developers did improve compatibility with Microsoft One Drive and we have not heard of many issues with it since then. I do have a few suggestions for you:

1. Try uninstalling/reinstalling the Microsoft One Drive app.
2. If you are using any other filtering service that will conflict with Covenant Eyes and potentially cause issues with other programs due to the conflict.
3. If neither of those suggestions fix your issue please feel free to contact me directly at annelise.h@covenanteyes.com and I can give you directions on how to install a beta version of Covenant Eyes to see if that will resolve the problem.

We look forward to hearing from you!

Best regards,
Annelise