No VPN-based Encryption With Covenant Eyes

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My anti-virus provider for both PCs and phones recommends use of a VPN for enhanced security especially in public wifi areas.  I see your product uses VPN components on the phones, but does not provide encryption and neither android or apple phones allow more than one VPN.  It would be nice to address this somehow -- increase security while also protecting hearts.  https://www.webroot.com/blog/2017/11/21/why-you-should-use-a-vpn/
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John Ashley

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Posted 2 months ago

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Robert B, Official Rep

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John,

I appreciate what you expressed in your comments. I have a short reply and a longer reply.

The short reply: the one VPN that I know is compatible with Covenant Eyes, on each platform, is OpenVPN. Try it out. I could list a few others but they come with a caveat of not being fully tested.

The longer reply: awhile back a friend of mine told me about a Swiss cheese approach to online protection. The idea was that digital products are like pieces of Swiss cheese, they have some holes. But if we  layer some slices together, we can reduce the number of holes and create something closer to a solid wall of cheese. (I could get carried away with the analogy and talk about sandwiches or pizza, but it would make me hungry and we'd forget the point of the illustration!) Bottom line: as we put together different digital products for online protection, we develop something with little or no gaps in protection.

I've talked with people that have used CE on their devices and something else on their routers - that's a good 1-2 combo. But I've also talked with folks who have used 4 different antivirus programs on one computer; it wasn't hard to see why their computer took forever to boot up. We can get carried away with adding layers of cheese, or vice versa, poking holes in the cheese analogy. But the most important layer is what you mentioned at the end of your post - protecting hearts. Making that the greatest priority is worth the blood, sweat and tears that come with it. Keep at it!

Thanks again for posting in the forum,

Robert
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Robert B, Official Rep

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John (and others),

I need to apologize. I answered your question with an inaccurate answer. OpenVPN is not an option when someone is using the Covenant Eyes app.  On mobile devices, they are incompatible. 

The general principle of "there can be only one VPN" on a mobile device is true. Because our app uses some VPN functionalities, there will be conflict when a VPN app tries to run. OpenVPN is not exempt from that principle.

Again, I apologize for inaccurate answer. I hope it didn't lead to further frustration.

Robert