I recently updated Covenant Eyes on my windows 7 laptop (November 20 and 25 versions). After doing so, the internet works upon startup, but after just a couple minutes (1-2), every webpage says "data not received" and I cannot get to any page, even though my internet connection is strong.
Hi Michael! I'm sorry for the problems. We're going to need a little more information to troubleshoot these issues. Please email us at email@example.com with your Covenant Eyes username. We'll need to know what browser you're using (including the version number), and what firewall and anti-virus software you have. You can also give us a call at 877-479-1119 and speak with one of our customer service representatives.
I am having the same problem. Last week I put the latest CE on a dell notebook with Windows 7 pro.
-- connects fine for about 2 minutes of internet browsing. After the 2nd or 3rd page load, it quits with connection reset message. -- Windows log says something about CE crashed. -- CE icon is still in the tray. -- Logging out and logging in fixes the issue
-- turned off Trend Micro and Windows defender -- Did a few more page views -- same results as above