missing exe

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  • Problem
  • Updated 5 months ago
Hello guys, just wondering if anyone has run into a missing .exe setup file while trying to uninstall CE? I've been trying, but everytime I go to apps on my windows computer and hit uninstall, I get an error message saying it cant find the setup.exe file. Anybody able to maybe upload the file to google drive or something for me? 
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Gabriel Kellen

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  • frustrated

Posted 5 months ago

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rx7145 .

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I've had quite a few problems in the past getting covenant eyes un- install there is a back door method but unfortunately requires calling support and having them walk you through it.
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Robert B, Official Rep

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Gabriel,

Thanks for posting. Like rx7145 mentioned, you can call us for tech support at 877-479-1119. Since they'll be able to ask you some questions and interact with you immediately, you'll get the quickest resolution by calling the Customer Service team.

If you want to try something on your own, you can install the latest copy of CE (as of today, 7.2.48) and then run the uninstall process. I have seen very few cases of uninstall failure with version 7.2.48.
However, since I don't know the conditions that are causing what you're seeing, that might not be successful.

Thanks again for posting and please feel free to call us.

Robert