Microsoft Solitaire Collection Log in Problems

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  • Problem
  • Updated 3 years ago
Since installing CE (7.2.20), I have had problems connecting to the Microsoft Solitaire Collection data server. I am not certain that CE is the culprit, and I can sometimes log-in - maybe 50% of the time. But I never had this issue prior to installing CE. I do not use the filtering service. My computer is a laptop, Windows 10 Home
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Dennis Clements

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Posted 3 years ago

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Samantha, Alum

  • 148 Posts
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Hi Dennis,
    Thanks for the post! I haven't heard of any other members having this issue, so if it is Covenant Eyes related, my first guess is that you have some other software on your computer that is affecting the software's ability to connect efficiently to the internet, thus causing a delayed connection to the data server, which could explain why you're only seeing the issue some of the time.  The most frequent culprit in instances like this are AntiVirus or Firewall softwares. Do you happen to know which software you're running on the computer you're experiencing issues with?

Samantha