MacOS Sierra & iOS 10

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  • Updated 4 years ago
Has anyone used Covenant Eyes with the beta versions of MacOS Sierra or iOS 10? I'm an early adopter of that technology, but don't want to upgrade if Covenant Eyes isn't compatible.
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Josiah Dasher

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Posted 4 years ago

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Annelise, Official Rep

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Hello Josiah,

Great question! At this time we have not tested Covenant Eyes with Sierra or iOS 10, so it would best to not upgrade for now. Our goal is usually to have a compatible version of Covenant Eyes available when those OS updates go live, so keep a look out for that on our website! If you have any further questions feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise
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Heather, Alum

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Hi Josiah!

I am pasting the 'official word' from one of our Mac gurus, Andrew. I hope this info helps! This was sent to me and not Annelise, so she did give the best answer we normally have in this situation. However, feel free to follow Andrew's recommendation.

According to our current testing, Covenant Eyes is currently compatible with MacOS 10.12 Sierra Developer Preview 1.  Preview 2 was released only a couple days ago, and we haven’t finished testing on it yet.

Bear in mind, however, that just because it works now, doesn’t mean it will continue to work through to the general release of Sierra later this fall.  When Apple released Mac OS X 10.11 El Capitan, Covenant Eyes was compatible with Developer Previews 1 and 2, but not 3, 4, or 5.  Fortunately, in Preview 6, it started working again.

If you choose to upgrade to the current developer preview of MacOS 10.12 Sierra, we will still provide you technical support.  We are committed to making sure our products work with the latest operating systems, and a few extra testers can't hurt.  Be warned, however, if a problem does come up, it might take us a while to fix it.  If it is imperative that you have Covenant Eyes installed and working on your computer, we recommend that you wait to upgrade to Sierra until it becomes a general release later this fall.

If you choose to upgrade anyways, we recommend that you make a whole-disk backup of your computer so that you can revert to El Capitan if necessary.
(Edited)
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Tim

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I'm also an early adopter on one of my Macs and the only thing I've seen so far is that Covenant Eyes doesn't seem to auto-login when I resume the iMac from sleep.  I haven't found any other side affect with MacOS Sierra preview 2 at this point, but am not expecting it to work flawlessly yet. 
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Josiah Dasher

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Thanks for letting me know, Tim!
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Jeff Hands

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Now that Mac OS 10.12 Sierra has been out for a week or so, is there any advice as to whether it's OK or if we should wait before upgrading? Thanks
By the way I installed iOS 10 on my iPhone 6 and iPad Air 2 with no glitsches.
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Annelise, Official Rep

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Hello Jeff,

I have good news for you! We have a beta version available on our website that is compatible with Sierra. I personally have upgraded a few users to our beta, 2.8.8b11, and Covenant Eyes worked great!

You should be able to install the beta over top of the version you are currently running. I would suggest upgrading Covenant Eyes first before upgrading to Sierra or uninstalling Covenant Eyes, upgrading your OS, and then installing the Covenant Eyes beta. The download is available in the My Account section of our website.

If you have any questions or need assistance feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise
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Tim

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I'm running Sierra on a couple of Macs and Covenant Eyes 2.8.7 appears to work.  Do we need the beta?

Update:  I also checked for a beta update and I only see 2.8.7 on the website.  Is there a direct link to the beta?
(Edited)
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Annelise, Official Rep

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Hello Tim,

I would suggest upgrading to the beta, just to avoid any problems in the future. Our beta should be listed directly below 2.8.7 in the Downloads in My Account. Here is the link to our beta page, but you will still have to sign into My Account first if you are not already. 

https://covenanteyes.com/myaccount/pages/macbeta

I hope this works for you!

Best regards,
Annelise
(Edited)
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Tim

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Hi Annelise.  I don't see the 2.8.8 beta and when I went to the beta link you sent it shows me 2.8.4b5.  So, at least from Safari on MacOS Sierra, I'm not seeing the latest beta.  Could be the website filters based on browser.  I'll try another browser and advise.

Update:  I tried on Chrome also and don't see any different behavior.  All my Macs are on MacOS Sierra, so I don't have another device to validate with.
(Edited)
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Annelise, Official Rep

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Hi Tim,

Sorry about the confusion! The 2.8.4b5 is the one you will want. We just updated the Downloads page within the last hour. 2.8.4b5 is compatible with the Sierra OS.

Annelise