Is anyone having problems with covenant eyes on their iPhone

  • 1
  • Problem
  • Updated 11 months ago
While on the app it will send me straight to the App Store with some random app.
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David N

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Posted 11 months ago

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Amy Kate, Official Rep

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Hello David!

It sounds like you may be on a website and that particular tab is taking you to the app store. You can try closing each tab by clicking on the tabs icon in the bottom right hand corner of the Covenant Eyes app and then swiping the tabs left to close them out. You could also try force quitting the app by double tapping on the home button until the apps fade into the background and dismissing the Covenant Eyes app by swiping up.  A final resort would be to uninstall and reinstall. 

If none of these methods work, please call the Customer Service Team at 877-479-1119,

The Customer Service Team will be closed tomorrow because of the July 4th holiday. But they usually take calls from 8 am (EST) until 11:45 pm (EST), Monday - Friday. They also provide assistance on Saturdays from 10 am (EST) until 5:45 pm (EST).

Thanks again for posting,
Amy