ios app protection

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  • Idea
  • Updated 3 years ago
Could some form of uninstall protection be implemented so that I couldn't uninstall the app but still have app store access?
Also, could the CE app be rated less than 17+? Its web access is restricted, so it shouldn't be disabled along with other 17+ apps.
Photo of Samuel McIlheran

Samuel McIlheran

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  • quizzical

Posted 3 years ago

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Annelise, Official Rep

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Hello Samuel,

Thank you for your questions! Within the restrictions section of the iPhone you can disable the ability to delete apps. This setting is different from the 'Installing Apps' option. Disabling the ability to delete apps will not restrict you from accessing the app store. 

Unfortunately, Covenant Eyes does not have the choice of how the Apple App Store rates us. We've appealed to Apple in the past about lowering our rating, but have not had any success. We understand that the 17+ rating is confusing and, at times, inconvenient for our users. We do apologize and hope that maybe in the future Apple will allow us to the lower the rating.

If you have any other questions please feel free to contact our Customer Service at 877.479.1119.

Best regards,