iOS app crashes when entering search text

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  • Updated 7 months ago
When I attempt to enter text into the search bar, the app crashes about half of the time.  Is this a known issue?
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Dean

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Posted 1 year ago

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Christopher Lalk

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I've encountered this issue today as well. Any ideas anyone?
Did you fix this?
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Annelise, Official Rep

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Hello Christopher,

Thank you for your post! We've had some of our users experience this same bug as well. Uninstalling and reinstalling the iOS has proven to be a solution for the crashing issue. I will pass this information along to our developers. If you need any further assistance please feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise
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Annelise, Official Rep

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Hello Christopher and Dean,

My developers are wanting some more info on the crashing issue with our iOS app. What are the specific steps leading up to the crashing? Is it when trying to browse to a specific site or any site? Also how frequently are experiencing the crashing? Is there a similar pattern that happens every time our app crashes? 

As much detailed information as possible will be most helpful for our developers. You can either respond to this post or contact me at annelise.h@covenanteyes.com 
I look forward to hearing from you!

Best regards,
Annelise
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