Internet really slow since installing Covenant Eyes?

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Since installing Covenant Eyes on our laptop last week, our internet has been running VERY slow and some webpages simply do not load up! Sites such as Youtube don't load and can't play videos and even attempting to search on Google can take up to 10 minutes to load.  I have had to uninstall the program.  Does anyone else have this problem or is there something I can to do sort it out?
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Rachelle Roberts

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  • frustrated

Posted 6 years ago

  • 1
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Patrick Smith, Alum

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Hi, Rachelle. I am really sorry for your frustration; that kind of thing is a headache! I am guessing it is filter related, though without some more specifics, I can't say for sure. If you're on Windows, my first thought would be to try the Beta that is available for Windows on our downloads page. If you're not on Windows or are already running the Beta, you'll be best served by talking to one of our customer service reps when they're in on Monday. I know that's not exhaustive, but hopefully it gives you a path to pursue. Please keep us posted here--I want to make sure we get you squared away.