I can't access my google account. The search engine works fine but Gmail, Docs, Drive all give me the same response

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  • Problem
  • Updated 3 weeks ago
  • (Edited)
I can't access my google account. The search engine works fine but Gmail, Docs, Drive all give me the same response.

drive.google.com’s server IP address could not be found.

Try:


DNS_PROBE_FINISHED_BAD_CONFIG
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Cameron Malone

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Posted 3 weeks ago

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Robert B, Official Rep

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Cameron,

Thanks for reaching out and I'm sorry about the inconvenience. I'm going to advise you to call us. It sounds like a certificate error and it's not complicated to fix. So, for the sake of being efficient, call 877.479.1119, describe the issue, and tell them that I think it's a certificate issue. The Customer Support team is available until 11:45 pm (EST) and any member of the team will be glad to check things out.

Robert