I can ́t protect my cel from Grindr application

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  • Question
  • Updated 5 months ago
Good night. I have a problem. I installed Covenant Eyes on my phone. But it doesn't prevent me from downloading applications like Grindr. How can I block it, or can't it be with Covenant Eyes?
Photo of Jorge Ordóñez

Jorge Ordóñez

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  • frustrated

Posted 5 months ago

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Photo of Andy Robinson

Andy Robinson, Official Rep

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Jorge,

Thank you for reaching out to us! There’s two ways to block Grindr on your phone with Covenant Eyes. If you log in to your account at our website, you can access your filter settings. In the filter settings, we have a Custom Block List where you can add grindr.com. After adding it to the block list, you will need to refresh Covenant Eyes by opening the app and tapping on the “Refresh” option.

We also have a feature on our Android app calling “App Locking”. With the Grindr app installed, turning on “App Locking” will you prevent you from opening the app. Here is a support article that will walk you through enabling App Locking:

https://www.covenanteyes.com/support-articles/set-android-app-locking/

If you’re still having trouble blocking the Grindr app, please feel to reach out to our Customer Support (877-479-1119) and we can help you get that taken care of.

Andy