I am a new user/ subscriber, have an Android phone, and CE is not letting wifi work

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  • Updated 3 weeks ago
I have a Moto cell phone with Android, newish model (mfg is Lenovo), and newly installed CE 2 days ago. I thought it was working fine but not sure because a day or so in (and might have been immediately) it sees my wifi and connects to it, but it won't actually load anything or allow the phone to use the internet. (e.g. it won't load any website, or allow the phone to self-download and install an update). When I take it off wifi, and use ATT LTE mobile network, it works fine. I have shut down and restarted the router. Frustrating! I am sure I don't have any special CE add-ons or customizations set. Also, this might be the first time a VPN has been on my wifi network. Help please!
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Posted 3 weeks ago

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Andy Robinson, Official Rep

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Hello dalailama,

I see that you found a solution from another post. Glad that worked for you!