How to re-enable restricted mode on YouTube on the browser?

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  • Question
  • Updated 8 months ago
In the most recent update, I noticed that CE sets YouTube to restricted mode by default. Is there a way to change that? There are many channels/videos that are harmless, but still get flagged by YouTube's restricted mode. Any help?
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Graham Gibson

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Posted 9 months ago

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Annelise, Official Rep

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Hello Graham,

Thank you for your post and I apologize for the delayed response. Unfortunately the lock we have on YouTube's restricted mode is not easily removed as the lock down feature is part of our latest release for the iOS app. Restricted Mode is only locked for our Filter users. Presently the only solution would be to continue using the Covenant Eyes application to view your YouTube videos. We do not force restricted mode inside of the Covenant Eyes application, we still filter, but do not utilize the restricted mode feature.

If you have any further questions please feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise
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Graham Gibson

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Thanks for the response, Annelise!

I should have been a little more specific. I actually only use the CE web browser to watch YouTube videos, which is where I'm seeing the restricted mode enforced. I'm part of a small group of friends who share a CE family plan, so there's no easy way for me to make any decisions on whether or not I'm a filter user or not. Would be great if there's a way to not enforce restricted mode for YouTube with filter users. :)

- Graham
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Graham Gibson

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For reference, here's what I'm getting on the CE app:

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Graham Gibson

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Bump. I'd love to know if there is any update here. As I mentioned before, I only use the CE app for browsing, and that includes YouTube... but I'm still having this issue. Any update would be great! :)
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Annelise, Official Rep

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Hello Graham,

I apologize for the confusion! I believe I have a solution for you. If you'd like to email me at annelise.h@covenanteyes.com I would more than happy to share those steps with you. I look forward to hearing from you!

Best regards,
Annelise