How to log out and switch users

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  • Question
  • Updated 4 years ago
  • (Edited)
I just downloaded CE and restarted my computer. The CE symbol is visible in the upper right corner of my browser, showing that it is active as a Google Chrome add-on. My question is, how do I log out of my account and log in as another user? I want to be able to allow my 6-year-old son to use the internet, but I can't figure out how to switch it to his filtering settings as opposed to mine. I would imagine it to be straightforward, but I can't seem to figure it out. Thanks.

Edit: When I try to go to the dashboard, I get a page reading as:

This site can’t be reached
localhost refused to connect.
Search Google for localhost 48867
ERR_CONNECTION_REFUSED
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missfrass08

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  • confused

Posted 4 years ago

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Annelise, Official Rep

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Hello Missfrass08

Thank you for contacting us! To sign out of Covenant Eyes you can single click on the icon in your system tray (by your time in the lower right-hand corner) and it should reveal a menu with an option to 'Sign Out'. Then you can sign back into Covenant Eyes with the same steps, only selecting 'Sign In' and a login box should appear. 

However, the message you're receiving when you're going to the Dashboard is not what should be appearing. I would suggest calling our Customer Service at your earliest convenience so we can make sure Covenant Eyes is working properly. They would also be able to answer any further questions that you have!

Our Customer Service can be reached at 877.479.1119.

Best regards,
Annelise