Hoopla audio book downloads blocked by new Android version of covenant eyes.

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
Hoopla app audio book downloads are being blocked on ALL WiFi networks. If I uninstall covenant eyes for Android, hoopla app downloads work again on ALL networks.
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Christopher Dow

  • 5 Posts
  • 1 Reply Like
  • annoyed

Posted 2 years ago

  • 1
Photo of Syd

Syd, Official Rep

  • 163 Posts
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Hello Christopher, 
       Thank you for posting in this forum. I took the liberty of locating your Covenant Eyes account, and have an update for you. The Covenant Eyes development team does have a fix for this in the works, and it will hopefully be available for official release soon. Once the development team is satisfied the resolution is stable, it will be available for you, as well as other Covenant Eyes Android users. Until such time, we appreciate your patience in this matter while we work to resolve this conflict.

Best Regards,

Syd
Photo of Christopher Dow

Christopher Dow

  • 5 Posts
  • 1 Reply Like
Thank you. I am looking forward to this fix. I just got an e-mail from one of my accountability partners asking if everything was ok, because he'd seen a LOT of uninstalls. (Every time I download a new book.) I explained that everything was ok, but it sure would be nice to not cause undue alarm every time I check out a new audiobook through Hoopla. Thank you.
Photo of Christopher Dow

Christopher Dow

  • 5 Posts
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So is there any news on this update? My accountability partners are still getting notifications that I uninstalled when I have to download a new book.
Photo of Syd

Syd, Official Rep

  • 163 Posts
  • 13 Reply Likes
Hi Christopher,
    The development team is still working on implementing this solution in the next release of Covenant Eyes. Thank you for your patience while Covenant Eyes strives to improve accountability for Android users.

Syd
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Syd, Official Rep

  • 163 Posts
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Hi Chris,
      I have good news for you! The update you have been requesting is available as of today. The new update (4.0.0.20) does resolve conflicts with Hoopla, so just download the new update for Covenant Eyes from the Google Play Store app. Thanks so much for your patience while we worked to resolve this.

Blessings,

Syd
(Edited)