Google Nexus 7 - Uninstall CE from app drawer.

  • 1
  • Problem
  • Updated 2 months ago
I am able to uninstall CE from the app drawer, disable Device Administrator of CE in about 5 seconds. Is there any way to prevent this from happening?
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Jonathon Kirkbride

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  • Frustrated

Posted 4 years ago

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Jake, Employee

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Hello Jonathon,

Our software is meant to have protections against that sort of removal. I'm curious as to what version of Android your Nexus is using and what version of Covenant Eyes you are using.

If your Nexus is running any version of Android 5, the version of Covenant Eyes available in the play store will have issues. We are working hard on a version of CE for newer android devices and we hope to officially release it soon. Until then, you can grab the beta release from the link below.

https://helpforum.covenanteyes.com/covenanteyes/topics/covenant-eyes-3-0-for-android-beta-discussion...
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Jonathon Kirkbride

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I have Android version 5.1 and Covenant Eyes version 2.9.9.27

This is the exact method of uninstallation:

1. Open app drawer
2. Drag Covenant Eyes icon to "uninstall".
3. Select yes to uninstall.
4. Select yes when prompted to disable "Device Administrator".
5. De-select Covenant Eyes in the Device Administrator list.
6. Go back and re-open the app drawer.
7. Drag Covenant Eyes to the uninstall icon again.
8. Select yes to uninstall.

Uninstall complete.

All that takes less than 30 seconds.
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Jake, Employee

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Very interesting. Have you flashed or rooted your device?
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Jonathon Kirkbride

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No.
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Jonathon Kirkbride

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Is there any way to prevent this from happening?
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John, Official Rep

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Probably. The app is designed to be used with an Uninstall code. I will flag our devteam on this and see I'd we can patch it up for our next build. I will also then delete the post that contains the step by step method so as not to spread that knowledge to others . Thanks for bringing this to our attention
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Malcolm Moody

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This is a current problem. Google Pixel 2XL, Android 9. This does not send any notification to Ally.
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Robert B, Official Rep

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Malcolm,

Thanks for asking. The current solution is to lock the Settings app. That can be done with our App Lock feature or with a third-party app.

Robert