Google Chrome - Disable Extension &/or Incognito Mode

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  • Updated 4 years ago
Hi,

While using the Google Chrome Extension, it is very easy to disable the extension or remove the incognito mode option on the extension. This is causing me a lot of difficulty despite everything else working great. Is there a way to prevent this option or a work-around to set-up the software in a different way that I can stop access in this way? I have researched this and there is no way I can stop the disablement through other settings on my computer.

Thank you,

Alex
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Alex

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Posted 4 years ago

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Annelise, Official Rep

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Hello Alex,

Thank you for contacting us! Unfortunately there is no way to disable the ability to turn off extensions in Chrome. However, our extension's presence is to help with the clarity of the reporting and does not disable the software from functioning indefinitely. All that may result from the extension being disabled is that your Accountability Partner will receive a report that will not be as clear as previous reports. 

If you have any further questions or concerns please feel free to contact our Customer Service at 877.479.1119.

Best regards,
Annelise