Frozen android

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  • Problem
  • Updated 7 years ago
  • In Progress
I tried downloading the CE app on my android and it froze on the main screen...I am not able to use my phone or go to the setting or anything whatsoever to do with the phone. It continues to drag me back to the same screen over and over again. I am so frustrated right now, I am in the middle of a big move down tonflorida and I cannot use my dammmm phone. Please someone help, I have already restarted my phone a million times and when it starts up it automatically takes me to that stupid screen.
Photo of yesenia11207


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  • frustrated

Posted 7 years ago

  • 1
Photo of Chance


  • 174 Posts
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you may try uninstalling and installing again. And I don't mean a complete uninstall that involves the code.

Uninstall the app, then when the screen shows up where you enter the uninstall code or reinstall, choose reinstall.