Filter test site not blocked on Android beta.

  • 1
  • Question
  • Updated 3 years ago
I've recently installed and activated the Android beta application but it doesn't even block the test site using Chrome. I've refreshed the filters from within the app, what am I missing?

It's a OnePlus 3 phone.
Photo of Matthew Ramsussen

Matthew Ramsussen

  • 15 Posts
  • 2 Reply Likes

Posted 4 years ago

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Annelise, Official Rep

  • 258 Posts
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Hello Matthew,

Thank you for contacting us and I apologize for the difficulties that you've been experiencing. We believe that part of the reason for the Chrome browser not filtering is because of it's most recent update. 

With this update to Chrome, we've noticed a lot of inconsistencies now with our app for Android. Our developers are working hard on resolving this issue and hope to have an update for our beta soon. Unfortunately, this means the app will not filter in Chrome until we have an update released. We realize this is an inconvenience and apologize again for the difficulties. 

When we release an update for our beta it should automatically update through the Play Store, so please keep checking back because we're hoping to have a resolution soon.

If you have any other questions please contact our Customer Service 877.479.1119

Best regards,