Error M621: Could not establish privileged environment

  • 1
  • Problem
  • Updated 3 years ago
Got a new computer and have CE loaded. Now trying to uninstall from my old computer I just sold on eBay. Continue to get Error M621. "We're sorry but Covenant Eyes failed to uninstall." I'm the admin and I have a good internet connection. Help! I have to get it in the mail soon. 
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John Barker

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Posted 3 years ago

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Annelise, Official Rep

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Hello John,

Thank you for contacting us and I apologize for the difficulties you've been experiencing. The good news is that the solution is a simple one and our Customer Service would be more than happy to assist you in uninstalling Covenant Eyes! We can be reached at 877.479.1119 and we're available tonight until midnight EST. 

Best regards,
Annelise