Epic Games Launcher crashes after login

  • 1
  • Problem
  • Updated 8 months ago
Upon logging into the Epic Games launcher, Unreal Engine 4 crashes. This appears to be an issue known to Epic games, as per conversations on their forums:
https://answers.unrealengine.com/questions/346034/epic-games-launcher-crashes-on-login.html

I am curious if this can be remedied by my filter guardian adding an exception. Please Advise.
Photo of FalseEcho

FalseEcho

  • 3 Posts
  • 0 Reply Likes
  • Bummed

Posted 8 months ago

  • 1
Photo of Robert B

Robert B, Official Rep

  • 277 Posts
  • 20 Reply Likes
FalseEcho,

Thanks for reaching out. It's possible that the filter guardian's work would do the trick, but it doesn't sound like that's the main issue. If I was you, I would start with uninstalling the Epic launcher and reinstalling a fresh copy.

As far as the Covenant Eyes program goes, make sure you have the latest version (7.2.48 for Windows, 2.8.10 for Mac). If you want help with that or have other questions, then please call us at 877-479-1119. We're closed on Sundays, but available Monday - Friday, 8:00 am (EST) - 11:45 pm (EST) and on Saturdays from 10 am (EST) - 5:45 pm (EST).

Robert